Missed luggage

I am very disappointed with the service I received from City to City. During a recent trip, my luggage was lost, and since then, I have been trying to get help from the company. I have called multiple times and sent several emails, but I have not received any response or assistance.

Losing my belongings has affected me deeply, and what makes it worse is the silence and lack of accountability from City to City. As a paying customer, I expected better communication and support in such a serious matter. I trusted this company with my safety and belongings, and unfortunately, this experience has left me hurt and frustrated. I truly hope City to City improves how they handle customer complaints and starts treating such cases with the seriousness they deserve. ***