hygiene nightmare no toilet paper ...how do u ****

Item: Translux/City To City
Rating: 2
Author: paul K

i had the displeasure of riding on this service between cape town and durban. imagine going on this long journey and not a sheet of toilet paper in the toilet. i asked the attendant 3 times and their attitude STANK. Eventually a kind african gentleman offered me his toilet paper. The way going there and the way back was absolute ****. Never ride this service ever again.<br> Paul kilian ***<br> <br> By the way the staff have a packet of CHIPS on their shoulder. Wonder whether this emanates from the MD.

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Replies (1)

Translux/City To City's replyOfficial

31 Mar 2015, 10:08

Hello paulkilian,

Good Morning,

We at Translux and CIty to City do apologise for all the inconvenience caused from this incident and be assured your complaint will be forwarded to the Depot Manager in order for this incident not to re-occur.

This is not the type of service we are striving for, and we hope that this does not deter you from using our services again.

Thanking you

Mrs A.L. Mhlambi
Tel ***

Translux/City To City's reply31 Mar 2015, 10:08

Official