Extremely bad service by Translux

FNB :-) R540.00 reserved for purchase @ Autopax (soc) Ltd from cheq a/c..292224 using card..8283. 16Mar 13:23

Please pay before 2018-03-17 13:39 to secure your Booking on TRANSLUX Serv. No 1101 - Dept. 2018-03-28 at 17:15(MIDRAND to CAPETOWN) for Ref no: ********** For more info call *** Above is a booking that I made for my helper Nontsikelelo Bambiso and paid on the 16 March 2018 for travel today the 28 March 2018.

He has been offloaded from the Midrand Translux pick up point by the drivers claiming that the ticket is not paid. All the Translux numbers are not picking up and my helper is left stranded at the Shell Ultra garage in Midrand.

I have proof of payment and a reference number for the booking.