Customer Care simply not there

I have been trying to reach Customer Care. In failure to reach them by phone repeatedly, I sent an e-mail to [Email Removed] as well as [Email Removed] I additionally notified them that the website is broken.. (Some of it has been repaired since)<br> <br> I receive \Read Receipts\" to my e-mails but nobody cares to respond.. even with their read receipts been read and customer complaining that he cannot reach them.<br> <br> My daughter did manage to get through eventually and spoke the Anthea.. Anthea said she can only help if she receives what that email that customercare sent a read receipt for??? If it was read and their mail programme sent a read receipt.. It stands to reason that they have it... <br> <br> What is customer care for if customers cant get through.. and when they do.. they are simply ignored?<br> <br> What does it take to get a helpful person within translux?"