Complain

Good day Thursday I booked city to city from cape town to Goerge it's return ticket I booked here in Capetown,I didn't like their service when I wento Goerge station the reception lady told me the bus won't be available idid not even received the message from them to make other plans to go back to cape town how selfish they are,it's not the first time,in 2006 they left me and my sister they make my fault