City to Nowhere

<p>I was meant to be going to venda and departing jhb at 8:30 and it is now 10:09am and still no sign of a bus. I am being told that I cannot be refunded to seek alternative transport to get me to a funeral I'm supposed to be attending.</p> <p> </p> <p>this is appalling on your part, I need this sorted out urgently please.</p>