CITY to city is trash nooooooooooooooooooooooooo

BADDDDDD SERVICE FROM CITY TO CITY. JHB TO LUSIKISIKI TICKET IS WRITTEN DEPARTURE TIME AS 19:40 BUT MY 63 YEARS OLD DAD WHO IS A PENSIONER HAS BEEN WAITING STANDING FOR THE BUS NOW ITS 20:50 BUT NO SIGN OF A BUS. NO COMMUNICATION WHATSOEVER. THIS IS REALLLY BAD AND NOT ACCEPTABLE. THERE ARE NO OTHER BUS SERVICES FEOM JHB TO LUSIKISIKI THAT IS WHY THESE PEOPLE ARE TREATING US LIKE TRASH.