VM
Vienella M
1 reviews | Active since Jun 2011
11 Feb 2015, 09:56
BUS ACCIDENT 26/4/2014
Today is the 11/2/2015 and up untill this day, NOBODY contaced us regarding a refund on our tickets after the bus was involved in a accident on 26/4/2014. We were 3 passangers, and NOTHING HAS BEING DONE! After being admitted to hospital not even then we were contacted. We were on Route from Pretoria to Port Elizabeth. I can not believe this is the way this company is working. I have send emails to all adress I could find asking what is the next step etc. BUT NOTHING! They never even tried to contact any of us.
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Replies (1)
Translux/City To City's replyOfficial
11 Feb 2015, 10:18Hello MOORE76,
Dear Madam.
thankyou for bringing this to my attention.
Kindly advice who was the person that the emails were send and what your ticket reference numbers are.
Regards
Christine Jacobs
AUTOPAX CLIENT SERVICES
Tel: ***
Email: ***
Dear Madam.
thankyou for bringing this to my attention.
Kindly advice who was the person that the emails were send and what your ticket reference numbers are.
Regards
Christine Jacobs
AUTOPAX CLIENT SERVICES
Tel: ***
Email: ***
Translux/City To City's reply11 Feb 2015, 10:18
Official
Hello MOORE76,
Dear Madam.
thankyou for bringing this to my attention.
Kindly advice who was the person that the emails were send and what your ticket reference numbers are.
Regards
Christine Jacobs
AUTOPAX CLIENT SERVICES
Tel: ***
Email: ***
Dear Madam.
thankyou for bringing this to my attention.
Kindly advice who was the person that the emails were send and what your ticket reference numbers are.
Regards
Christine Jacobs
AUTOPAX CLIENT SERVICES
Tel: ***
Email: ***