Bad worst Customer Service Experience

<p>10th May at Johannesburg Park Station i experience worst bad customer service given by one their consultants, he said his name is Tello, he was sitting at desk no.3 on the right hand side.</p> <p> </p> <p>Whilst we were all standin in the queue waiting to be assisted by other consultants, at this Tello consultant was busy chit chatting wt the cleaner, an old mother jumped and went straight to him and said "may i please ask/enquire? Quick question please? Consultant times two soo annoyed by an old lady he rep**** "no go back and stand in the queue, can u not see i am busy talking here?</p> <p> </p> <p>Old mother left soo embarassed and with a sore heart. Is this how our old mothers are treated? When they mostly do not even know where to cry for help? Lay a complaint? How is it good for business to loose a customer and a ticket?</p> <p>I asked to speak to their manager, they said it is Steve and he is not in his office, it is locked.</p> <p>Tello consultant has a bad stinking attitude, i mean to our old mothers? No compassion towards old people at all.</p>