1 reviews | Active since Apr 2017
BAD SERVICE FROM CITY TO CITY/ AUTOPAX- ANGRY CUSTOMER
<p>Hi AUTOPAX</p> <p> </p> <p>As we are all aware about the national strike of bus drivers in South Africa. I am supposed to travel later thius afternoon to visit my parents for the easter holidays. I tried to phone the company Autopax which runs bus services like City to city and translux. I went onto their website and took the contact number for their call center and the office in Cape Town (as I am based in Cape Town). The phone has been ringing for the past 40 - 45 minutes without any answer. This is really not on and not fair because i need to ask if their drivers joined the strike as well but these people clearly dont know the importance of keeping customers happy. Now i have to leave at work and walk down to the Cape Station just to enquire which is going to put me in trouble at work. What is the point of having contact numbers on the internet where as the phone will not be answered. Now, what am i suppose to do if we are not appreciated by this company? Please contact me on ********** or ********** </p>
