1 reviews | Active since Jun 2015
Bad attitude driver and always not on time in kaalfonyein station
was travelling from kaalfontein to sibasa with a child so I asked a driver that since i am traveling with a child is it possible to get a seat next to the child, and the driver answered rudely and said buying a ticket doesnt mean you have bourght the whole bus, , if you want a seat next to a yo child you go buy your own car, or you can get out and get your refund, city to city/translux company will never go down even if you never use it. The driver was driving YYV 984 GP on 30-06-2015, really? that is not a good attitude and thats not the way to speak to a customer, and ontop of that have to wait for a bus to arrive up until 11 every day here at kaalfointein station... but the departure time is 9 o'clock, this company no longer satisfy its customers. its time you guys do something about this....
Please accept my apologies for the inconvenience and the manner in which the driver dealt with this.
Take note that there is no seat allocations done on any of our coaches and it is on a first come first serve basis. We also do not allow the passengers to sit in the front row of seats just behind the driver as, if there is any sudden braking of the coach, passengers might fall over the railing and injure themselves. From the second seat we do allow the passengers to occupy the seats.
I will contact the relevant depot manager to deal with this driver accordingly.
Please again accept my apologies for this incident.
regards.
Christine Jacobs
AUTOPAX CLIENT SERVICES
Please accept my apologies for the inconvenience and the manner in which the driver dealt with this.
Take note that there is no seat allocations done on any of our coaches and it is on a first come first serve basis. We also do not allow the passengers to sit in the front row of seats just behind the driver as, if there is any sudden braking of the coach, passengers might fall over the railing and injure themselves. From the second seat we do allow the passengers to occupy the seats.
I will contact the relevant depot manager to deal with this driver accordingly.
Please again accept my apologies for this incident.
regards.
Christine Jacobs
AUTOPAX CLIENT SERVICES