Transcape Movers
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
Transcape Movers
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
May '26 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Michelle B
1 reviews | Active since Apr 2019
15 Sept 2026, 17:15
**** movers Transcape movers
They canceled my mover not even 24hours before my move, and no refund dont not use them under any circumstances it's a **** company
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Michelle B
1 reviews | Active since Apr 2019
15 Sept 2026, 17:15
**** movers Transcape movers
They canceled my mover not even 24hours before my move, and no refund dont not use them under any circumstances it's a **** company
0
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Karen Harcourt-Baldwin
1 reviews | Active since Mar 2021
3 Sept 2026, 21:01
Avoid Transcape Movers
Absolutely terrible experience from start to finish from Transcape Movers (https://www.transcapemovers.co.za). After confirming my moving date, I was misled for nearly three weeks while being repeatedly told the move would go ahead, only for it to be postponed again and again. Despite my patience and multiple attempts to get clear answers, I was continually given assurances that turned out to be empty promises. The move ultimately never happened, despite me having paid upfront in good faith. What's even more frustrating is that the exact same pattern is now happening with my refund. I have been given one excuse and promise after another, yet my money has still not been returned. Every commitment seems to be followed by another delay. At this point, I feel completely let down by a company that has failed to deliver the service I paid for and has failed to honor its obligation to refund me. The lack of accountability, communication, and professionalism has been shocking. I would strongly caution anyone considering using this company to think very carefully before paying upfront. My experience has been nothing but delays, broken promises, and ongoing frustration, in fact I would try and avoid using them based on their very poor customer service!
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Karen Harcourt-Baldwin
1 reviews | Active since Mar 2021
3 Sept 2026, 21:01
Avoid Transcape Movers
Absolutely terrible experience from start to finish from Transcape Movers (https://www.transcapemovers.co.za). After confirming my moving date, I was misled for nearly three weeks while being repeatedly told the move would go ahead, only for it to be postponed again and again. Despite my patience and multiple attempts to get clear answers, I was continually given assurances that turned out to be empty promises. The move ultimately never happened, despite me having paid upfront in good faith. What's even more frustrating is that the exact same pattern is now happening with my refund. I have been given one excuse and promise after another, yet my money has still not been returned. Every commitment seems to be followed by another delay. At this point, I feel completely let down by a company that has failed to deliver the service I paid for and has failed to honor its obligation to refund me. The lack of accountability, communication, and professionalism has been shocking. I would strongly caution anyone considering using this company to think very carefully before paying upfront. My experience has been nothing but delays, broken promises, and ongoing frustration, in fact I would try and avoid using them based on their very poor customer service!
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Sean H
1 reviews | Active since Dec 2022
6 Aug 2026, 14:34
Terrible customer service
Possibly the worst customer service experience I have ever encountered. Having booked a local move between Dainfern and Ballito more than a month in advance, the collection date has continuously moved. First Monday, then Tuesday, then Thursday, now Friday. This has resulted in significant inconvenience, and expense (as a result of having to arrange for someone to oversee collection, since I am in Ballito awaiting the delivery that was committed to for Tuesaday). Now by the time the items arrive I will have returned to Johannesburg so there will be noone here to take collection. If commitment and conscientiousness are important to you, then I strongly recommend that you give Transcape Movers a wide berth.
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Sean H
1 reviews | Active since Dec 2022
6 Aug 2026, 14:34
Terrible customer service
Possibly the worst customer service experience I have ever encountered. Having booked a local move between Dainfern and Ballito more than a month in advance, the collection date has continuously moved. First Monday, then Tuesday, then Thursday, now Friday. This has resulted in significant inconvenience, and expense (as a result of having to arrange for someone to oversee collection, since I am in Ballito awaiting the delivery that was committed to for Tuesaday). Now by the time the items arrive I will have returned to Johannesburg so there will be noone here to take collection. If commitment and conscientiousness are important to you, then I strongly recommend that you give Transcape Movers a wide berth.
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