TRACE MOBILE IS TERRIBLE

If I could give less than one star, I would. I ported my Vodacom number to Trace Mobile in March of this year. I was on prepaid, so I thought I had nothing to lose ****tle did I know.) I was told that I'd receive multiple vouchers from Taxify, Uber, etc but I was **** to as customer care didn't know what I was talking about when I brought up the issue.

Ever since I ported my number, I've only been able to receive calls from Cell C numbers and have lost a bunch of clients in the process. When I insert my old Vodacom sim, I'm still able to receive calls, but only from Vodacom number. This means that both sims are working, with the same number? Every time I call their customer care, I just get told that it's a problem on Vodacom's side & that they can't fix it. I now have to get a new phone number all together because of their terrible customer service.

Please stay as far away as possible from Trace Mobile.