Zero after sales service

I wouldn't even give a 1 star for your appalling service. I purchased a luxury vehicle from your Melrose branch in 2019. Since purchasing the vehicle, I have tried changing my address several times and I have asked for the process to increase my repayments. I get a response but no action! 1st service, I reported the sound system being faulty, the Tech was unable to repair this and said it had been escalated.... 7 months later with 4 follow ups, I am still waiting for a solution. I have further asked for the process to repair a chip and to no surprise have been ignored on this request to. With this service, you don't deserve to have any clients.