When poor knowledge is evident by Lindiwe

<p>So my car was due for a service, I contacted Toyota to make prior arrangents . And we arranged that i should drop the car off at 16h45 and a courtesy car will be given to me, and she was making a fool of me for not knowing that Toyota issues courtesy cars cause its not my first time i take the car for service. On arrival at Toyota I was told that the information Lindiwe gave me was incorrect, the lady at Toyota said that they dont issue courtesy cars they only provide a transport service.so now my question is what type of circus is being run at Toyota that staff members provide incorrect information and what gets to me most is that she could not even apologise or show remorse. My question now should be if this is the service i recieved what service will they be giving my car????????Please take Lindiwe for TRAINING.</p>