Warning - Poor Service Delivery Toyota Tokai

I am disappointed with the service from Toyota Tokai. My Toyota Corolla Cross is only 6 months old and was taken in due to a flat battery — something that should be a simple fix. Instead, my vehicle has been sitting with them for over 10 days with NO clear feedback on when it will be ready. To make matters worse: I’ve had no proper updates Calls are not returned No manager is ever available to speak or call back I’ve been left without a vehicle over two long weekends This level of service is completely unacceptable, especially for a new vehicle and from an authorized Toyota dealership. At this point, I still don’t know when I will get my car back. If you value communication, accountability, and basic customer service — think twice before using Toyota Tokai. #Toyota #BadService #CustomerExperience #CapeTown