Very bad customer service

January I visited the Toyota garage in Potchefstroom. I really wanted to buy a Toyota Hilux D4-D 2011 - 2013. I saw one on the floor and told the salesman "I want this one". Very nice he rep**** that it was sold already. No problem we went to his office and I gave him my details and price range. He promised me he will call me back the next morning no later than 10 o'clock and gave me a business card. The next day I waited till 11:00 but still no phone call from Patrick. I phoned and asked to speak to him. No sorry mam (from the receptionist) he is busy on his line but he will phone me back. Nothing!!! I phoned again 30minutes later the same thing. I phoned him on his cellphone and he said no no I didn't forget about you. Just waiting from the other garages and that he is just out on a test drive with another customer but will phone me as soon as he is back at the office. Fine I can understand that so I waited. AGAIN!!! 3 days later I phoned he keep rejecting my calls on his cellphone. Land line doesnt even answer. I phoned again and asked for another sales person. They transfered me to a white lady. I explained to her that patrick is making promises to call back but no response. She told me that I must understand that he is busy and cant just be ready when I phone (backing him up and not taking my request as supposed to). After holding it together I asked for the same thing I asked Patrick. Toyota Hilux, price range (280 -300k) ect. Left my details. A week passed and NO answer from her as well. I phoned and asked to speak to the owner or manager cause I was fedup at this stage. No mam he is busy on a phonecall. Again I left a urgent message. Till today no phonecall was returned. I dont know if my appearance wasnt to scruffy for them as I visited the branch in a denim short and T-shirt? Why didnt they take me seriously? I bought a Toyota Legend 45 - 2015 model (much more expensive and newer than my original choice). So Patrick and your team Including the Manager or owner at Toyota Potch; Thank you for nothing!!! I will never support your branch. Trust is a very importand thing in customer service. 1st YOU DONT HAVE ANY CUSTOMER SERVICE 2nd YOU BROKE MY TRUST IN YOU FOREVER. I want to take this further and apologies. This is unacceptable. You are not running Mickey Mouse enterprise. You are suppose to have these things til top shape. Sorry for ypur commission Patrick and whatever the ladys name is. Its your loss!!!

A response to this complaint will be appreciated!