Toyota Woodmead - Disappointing Service

<p>Good Day All,</p> <p>I took my vehicle through a couple of weeks ago for a service, which I booked via my phone app. I even listed the problems, the car was dropped off early in the morning at the Woodmead branch. Then I was called to say the car was ready around 12pm, which surprised me.</p> <p>Dave said that they tightened up a few things on the car and I must test. Taz informed me that the door lock will have to be ordered. The following week Taz informed me the part is there, I called in the morning to the branch and asked Dave to come with me for a test drive. As I wanted him to listen to the sound that I was hearing. That's when he said it could be the shock. Why was my vehicle not tested properly on the day it was in for a service on the piece of road I informed Taz about ?. On this day Taz had also arranged for the lock to be fixed, but apparently it was the wrong one issued by Toyota SA.</p> <p>I am still awaiting a call back, where I will give Taz a call this morning. It cannot take this long to get a door lock from Toyota SA the second time. Apparently it is still awaiting approval from Toyota SA.</p> <p>My issue is that this is going on for way too long to be resolved. In this time, I have become more annoyed with this dealership. I find the service very disappointing and ***********.</p> <p>I have been a loyal Toyota customer over the years and this has left a sour taste in my mouth.</p> <p>Thanks <br />Yugan</p>