Toyota Vryburg and South Africa worst service ever

I had the worst experience in my life with this company, I bought a brand new Toyota Cross Hybrid in the Nov 2022, after several delays and excuses my car were delivered on 14 Dec 2022, this is when all the problems started, the driver that delivered the car hit a pothole but did not tell us, when I got in the car I could here something was wrong, then I took the car back to them, then the dealer principal from Vryburg Toyota called me and promised me that he will make sure our car is fix 100%, when we got back from our holiday on the 4 Jan 2023, we then find out nothing was attend to, Harry from Vryburg Toyota at this stage do not take any off my calls, I then turned to Toyota SA to help me. Case nr***. After I spoke to two people on the 4 of Jan 2023, my problem is still not sorted, is the end of business day 5 of Jan 2023. Just spoke to Toyota SA, after I called them, they did not call me back, to be told they will only get back to me on the 6 of Jan 2023. So two day later still no car or solution. The best of all this is a brand new car. The first debit order payment went of, they got their deposit, but here Im sitting with no car, no solution and no service. Just to top up everything there is even a chip mark on the brand new car, and the registration is not sorted as yet