1 reviews | Active since Dec 2016
Toyota service plan insurers, caught out to be overpriced and mislead clientele with wrong information to *********ly attract business
I entered into a 24 months contract with Toyota service insurers. The recorded contract clearly states this is not only a 24 months service plan but a 24 month repayment period is neccesary. After paying for 24 months. I contacted Toyota to enquire why am I been debited after 24 months. Im told for the first time that this is a 30 month plan.
2 facts clearly contradicted this, the voice recording I requested of this contract confirmed the above contract is a 24 month REPAYMENT plan. Secondly the total cost of a service plan was mentioned as been r7081. 00. Yet it was found the Toyota dealership did not use more than r5000. 00 for a 2 year service of my vehicle.
Chastry Moorkey from Toyota, informs I must pay for 30 months based on a voice recording that contradicts this request. It is clear that misleading clients to make their business grow has been the order of Toyota servicing clientele under false misrepresentation. I have requested a fair review of this matter. Failing which escalation to the ombuds and lawyers if needs be.
Clearly, Toyota service plan insurers have mislead the facts to attract business *********ly , with no regards and compliance to legal requirements for selling their products.
