1 reviews | Active since Feb 2020
Toyota SA
Having being totally ignored, by the Local dealership and Toyota SA regarding a faulty infotainment dipslay on my RAV 4, I took to posting on Hello Peter. Only then did Toyota SA take the issue seriously. The vehcile was subsequently booked into Bidvest Richards bay, who changed the infotainment unit, without tracing the fault. Unfortunatley the problem still persists, and periodically when engaging reverse the camera would freeze. Its only a matter of time, when I am reversing through the aid of the visuals on the screen that I will collide with an object not realising that the frame is frozen. Matter was reported to Bidvest Richards bay and service advise escalated to Mangement, Angelique Vermaak, to contact me. After two seperate commitements to revert back to me I still await this enagement. Its a pity that issues such as this starts making one break the " reliable trustworthy Toyota" mentality. Suppose Toyota accepts that they changed the unit, now just wait for warranty to run out, and their problem is sorted.
