1 reviews | Active since Jan 2010
Toyota Mossel Bay: Sub-standard service and poor workmanship
I am extremely disappointed with the service received from Toyota Mossel Bay.
The oil cap was not properly closed, and the oil is already black, which raises serious concerns about whether the vehicle was even serviced. The air-conditioning was not checked, the wash was sub-standard, and I received no feedback at all. I was simply handed my keys.
I was told the lock-nut key was missing, yet it was in the spare wheel bag the entire time, indicating that proper checks were not done. Panels were opened and not reassembled correctly; the jack and tools were left loose, and even the rubber retaining band was left lying loose.
Overall, the workmanship was unacceptable, and I now have no confidence in the service performed. I will be having the vehicle re-serviced at another Toyota dealership.
