KM
Khutso M

1 reviews | Active since Feb 2021

08 Jan 2022, 10:19

Toyota Hatfield compliments to Wilma an Natasha

Good day

This email is a compliment to the 2 most valuable Toyota workers who showed lots of integrity and love for the Work an willingness to assist in any way possible to satisfy their client.

We can in on the 5th December 2021 and we app**** for legend 50 by didn't get approval and due to not being satisfied on the decline reason as I work for Absa bank, I went to invetisage the cause of the decline only to fine Absa declined due to the market value being above the price an system automatically declined due to that reason but we were told system declined due to Rudzani not having any Absa account an we must go open Absa account an Absa will re look at our application. Sales person that assisted was Tshepiso

On the 7th January. We went back an was assisted with a great smile by sale lady Wilma. Who set everything aside on her busy schedule to make sure we were stausfied. She greeted us with great smile an informed us not to worry everything will be sorted out. Indeed the finance lady Natasha also stepped in an negotiated with the banks to get reason ebhibd the previous decline as other dealerships were approved by Absa.

We left Toyota Hatfield deleaership at 16:00 an were promised feedback will be provided. An indeed by 17:00.both Wilma an Natasha were kind enough to provide us with great news of the approval an conditions.

I have to give great compliments to this 2 ladies. We're felt so welcomed. Assured an safe in their hands. Their patience was out of this world and they fought for us to be happy at the end an both my partment an myself are truly greatful for their great work. Hatfield Toyota is so lucky to have such great workers who are dedicated to bring nothing but stisfaction to they work.

I applaud you Ladies an keep flying high. Hope this email goes thorugh everyone so they can see what an asset you are to the company...

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