Toyota

I bought Toyota Corolla cross2023 last year June.The boot did not close properly so I went back to them . My sales lady tried to close it but she couldn't close properly. She told me to come back because it was afternoon . I went for leave then came back to them.they checked and told it needs alignment. I was told to go to a body shop for assessment. They checked and emailed the report to Toyota East London. At Toyota they told me I will not pay because it is a factory fault so it's under warranty. I was told to leave my car to them for 3days. I told them I can't because use it to drop and fetch my kids after care after 5pm.They told me the don't give courtesy cars . This year at service I told them again about the problem.They told me the problem is fixed. I went back to Toyota and showed them they booked another day for work shop. They tried to fix it but they could not because the car boot was difficult to close you have to bang it several times before it closes then they decided to take it to the body shop. Now the problem is the same as last year I can't leave it with them.Im also using my petrol in this up and down.what can I do in this situation because this is their problem. I even asked them if the factory knows about this but there was no straight answer but that there is a body shop for that.