Toyota Extended Service Plan

Not the product, the people. I had my bakkie serviced at NTT Toyota Groblersdal, 90000km, service was done, reception was quick and very courteous, car was ready in time 10/10 for the dealer. About an hour after I received my bakkue I got a call, from, I presume, Toyota HO regarding an extended service plan. It sounded OK and I asked the lady to mail my the details, she confirmed my email address and I started to wait. Needless to say I haven't received anything, but have now, 26 November, until today 6 December, had 16 missed calls from these people. Hopelessly to ******** to leave a message or mail the stuff as promised just call for a few seconds. I've tried to call back, but nothing happens.

Please loose my number