Toyota Cavendish

Re: Toyota Cavendish:

Two manufacturing defects on my new Prado were reported by me. I brought the vehicle in to the dealership so that they may be fixed. Neither were fixed. I brought the car in again and the incorrect parts were replaced - the two defects reported remain at this stage. A third time after many emails and calls, one of the defects are fixed but the second one remains. My Prado will be 2 year old next month. I have escalated complaints to customer care, the dealership and Alvin Christie (service manager) only to be ignored.

I will never purchase another Toyota as long as I live and encourage others to do the same. Toyota does not hold its employees accountable and tolerates shocking service like this.

If you are thinking of buying a Toyota vehicle, DON'T DO IT. You will regret it. You will find yourself on the side of the road next to a broken down vehicle because Alvin Christie and his team of geniuses replaced the wrong part!