Toyota Cavendish

I purchased a Vehicle at Toyota Claremont in December 2017

Initially, they had told me they have had a cartrack unit installed and this was part of the Financed amount by the bank. In January I received an sms that I had to activate my unit, Washfie had not explained what it is I needed to do in order to activate the unit

Had to call Toyota Claremont again to enquire about this and they organised for a second unit to be installed. My assumption was that the financed amout was for 12 months and I did not have to pay any monthly fees. Yesterday 14 March 2017 I received an email that my account was overdue by R 189. I would not have opted for this had I been told I have to pay monthly for this. I was never informed that I had to pay monthly fees towards the tracking device as my previous vehicle had the device installed for a 12 months period

My complaint is with the explanation or lack thereof I received from Toyota Cavendish as to what is expected from me with regards to the CarTrack device