Toyata Slipping Backwards?

I have done a service on my Prado and it cost me R 1 600.00 which is great. I did however received another call explaining that my car has got other problems. One of them being bearings. I had the wheel stripped by another institution which explained to me that there is nothing wrong with the bearing. I expect up-sell and money making quotations from "non direct dealers" that is why I take my car to Toyota directly for a service. Is this also going to change. This is after I have bought a another car from them in Dec 2019.

I did, however, received a call from the dealer asking me how the experience was. I expressed my concern and this is what followed.

"Thank you for taking the time to respond to the Post service experience contact that you received from our Dealership. You have indicated that you were Satisfied with the overall level of service received related to your Land Cruiser Prado VX 4.0 V6 that was at our Dealership on ** January 2020. "

I will try taking my car somewhere else.