The MOST USELESS SERVICES MANAGER

I have never in my life come across such a useless manger like Ramatjitla the service manager Toyota Midrand. I brought my car for a spare key and he admited a member of his stuff jump start my car which blew all fuses and computerbox of the car, it was a human error I was willing to accept. Besides Toyota head office taking 2 months to deliver the part and that my car was hit by hail which he promised to fix or pay for the full access to my insurance to fix it and even that was a nightmare to deal with him. The service manager has no sense of customer care what so ever, ignored my calls and messages all the time. Mind you this is a car I use for business and I lost 3 months income from this ordeal. With all of that you atleast want some surity that something is being done but he had no care.