Thats not what i call service

I booked 1 of my company vehicles CT10WDGP into Protea Toyota Bellville on 02 December 2015 for a quotation - ( dash and locks were damaged in a Hijack ) <br> <br> recieved *** <br> <br> IT IS NOW THE 14TH DECEMBER AND I ONLY RECIEVED THE QUOTE TODAY <br> The service manager ( who i had to call back a few times does not bother to get back to me at all )<br> has the worste attitude <br> and I am sad to say is the reason i will be taking my vehicles to Halfway in ottery from 01 January 2016 <br> <br> it is further away , but i will have to sacrifice the time and distance as i will not want to deal with a \ Manager "who cannot write down my correct email and send does not follow up with customers after i had complained to him about this last week <br> <br> I could Rant and Rave all day about his attutude or lack of proffesionalism but am sure that it will not be dealt with as I have little to Zero faith in this branch at all """