Terrible service at Hyde Park Toyota

I recently purchased a Toyota Prius at the Hyde Park dealership. This is my 4th car that I have purchased and I must say it has been the worst experience that I have ever had.

Firstly, when I was invoiced for the car the amount presented on the invoice was incorrect several times and this was discovered by me.

Secondly, I purchased navigation as an extra on the car and up until today we are still awaiting it to be installed into the car. When we picked up the everyone at the dealership was pretty much clueless on what needed to be done to sort this out. I picked up the car on the 30th June 2018 and it has still not been rectified. Every time we call to query the Sales Person Pashen Thomas promises to call back with a time but never calls back. The Manager is awaiting technical and this is going onto a week.

Thirdly, my car that was traded in for the Prius was not settled. Upon querying with my bank 3 week later they said that the dealership had not settled the car. This resulted in me being debited for a car that I didn't own anymore.

General feedback: I am quite frankly disgusted in the service that I have received from Hyde Park Toyota and will never personally purchase another car from them. Please can my navigation be sorted out and if possible I would not want to deal with this dealership to resolve this!

Regards Suevarna Govender