Rude and arrogent

Not that writing this report is going to help seen as Toyota is not a member of hellopeter. Such a big company and no effort to keep up good customer care.<br> <br> I see there are a number of complaints about Gavin Smith and surprising that he still has a job!<br> He is rude, arrogent and knows everything, he does not keep quiet so you can talk, he has a answer for everything. <br> He stood and screamed at my father in front of other customers as well as staff members. His bad attitude is mentioned as far as Pretoria and a good amount at Kempton Park.