1 reviews | Active since Dec 2020
Rivonia Toyota - Taking 6 months to register vehicle.
Hi I'm Armand. I bought a Toyota Hilux from Rivonia Toyota on the 10 July 2020, Senior Sales Executive Mr. Louis Jordaan <***********>. Vehicle was delivered on the 14th July'20, registration papers delivered 14 August'20 - BUT HERE'S THE CATCH- the vehicle was registered in someone else name NOT mine! Louis took papers back to be corrected. BUT Nothing to date 8 DECEMBER'20. i receive no feedback or progress even though i followed up on the following dates - 27 Aug'20; 31 Aug'20; 15 Sept'20; 27 Sept'20; 2 Nov'20; 19 Nov'20; 20 Nov'20; 23 Nov'20; It is now the 8 Dec'20. Is this reasonable? Secondly the vehicle registration needs to be corrected so that it does not indicate me as the 3rd Owner, but the 2nd Owner. I await the Dealer Principle response to justify the Exceptionally Poor Service Offered. Received the dealer principal reply 11 Dec 2020 noting it was the registration office who made the mistake. it is now 5 Jan 2021 still no documentation available.
Hi I'm Armand. I bought a Toyota Hilux from Rivonia Toyota on the 10 July 2020, Senior Sales Executive Mr. Louis Jordaan <***********>. Vehicle was delivered on the 14th July'20, registration papers delivered 14 August'20 - BUT HERE'S THE CATCH- the vehicle was registered in someone else name NOT mine! Louis took papers back to be corrected. BUT Nothing to date 8 DECEMBER'20. i receive no feedback or progress even though i followed up on the following dates - 27 Aug'20; 31 Aug'20; 15 Sept'20; 27 Sept'20; 2 Nov'20; 19 Nov'20; 20 Nov'20; 23 Nov'20; It is now the 8 Dec'20. Is this reasonable? Secondly the vehicle registration needs to be corrected so that it does not indicate me as the 3rd Owner, but the 2nd Owner. I await the Dealer Principle response to justify the Exceptionally Poor Service Offered. Received the dealer principal reply 11 Dec 2020 noting it was the registration office who made the mistake. it is now 5 Jan 2021 still no documentation available. Documentation was correctly delivered in March 2021 (9 months later).
Hi I'm Armand. I bought a Toyota Hilux from Rivonia Toyota on the 10 July 2020, Senior Sales Executive Mr. Louis Jordaan <***********>. Vehicle was delivered on the 14th July'20, registration papers delivered 14 August'20 - BUT HERE'S THE CATCH- the vehicle was registered in someone else name NOT mine! Louis took papers back to be corrected. BUT Nothing to date 8 DECEMBER'20. i receive no feedback or progress even though i followed up on the following dates - 27 Aug'20; 31 Aug'20; 15 Sept'20; 27 Sept'20; 2 Nov'20; 19 Nov'20; 20 Nov'20; 23 Nov'20; It is now the 8 Dec'20. Is this reasonable? Secondly the vehicle registration needs to be corrected so that it does not indicate me as the 3rd Owner, but the 2nd Owner. I await the Dealer Principle response to justify the Exceptionally Poor Service Offered. Received the dealer principal reply 11 Dec 2020 noting it was the registration office who made the mistake. it is now 5 Jan 2021 still no documentation available. Documentation was correctly delivered in March 2021 (9 months later).