RAV 4 2019 - Toyota SA

I bought the brand new RAV 4 just on a month ago. When I bought the vehicle I was told that the mirrorlink feature was not working at the time but would be soon as Toyota SA needs to pay a licensing agreement. A month later I call to find out if its been sorted. I am told by the rather rude client care person that my vehicle has many features that do work - transporting me!!! so apparently I don't have the right to know when one of the features of a product I bought and was sold on will be sorted out