Poor service from TOYOTA BOKSBURG

It is with great sadness that i had to resort to Hello peter to get some sort of feedback , I received an sms on the 17 Nov 2017, regarding a recall campaign on TAKATA airbag replacement and my Toyota Runx was one of many cars that were identified to have the airbag replaced. I was allocated to go to Toyota Boksburg because that's where i used to take in my car for service and also took the extended maintenance plan with the dealership. i have tried on many occasion to call and find out when i can bring in my car and each time i phone i am told leave your number ,we will call you as soon as we receive the spares . a year and half later i am still waiting . Received another SMS on the 19/07/2019 again and it reads AS follows , with reference to our 2 previous SMSs, we are concerned that your RuNX has still not had the driver's side front airbag inflator replaced . PLEASE NOTE THAT WHILST THE RISK OF INJURY OR DEATH AS A RESULT OF THE AIRBAG INFLATOR IS SMALL, WE STRONGLY REQUEST YOU HAVE IT REPLACED WITH EXREME URGENCY . I phoned the Toyota Boksburg for the forth time and guess what i was told the same thing. Its funny how i was an important client when i used to take in my vehicle there for services .

Please allocate me to another dealership if possible so i can have this fixed and i have sure Toyota would not like to be held responsible for someone's death

This is very concerning and upsetting honestly . :-(

IRATE