Poor product quality

We bought a a brand new Toyota starlet cross through Buffalo Toyota Mthatha for my wife as a gift. Buffalo toyota mthatha spoilt all that for me by giving me a car that was full of fine scratches all over the body like it was washed numerous times with sandy clothes..if you can see the scratches on these shiny pots after being washed with steel wool, that is what the car looks like, we did not notice that on delivery as they can only be visible if the car is on a sunny spot. But we do have a video that shows them when we were leaving the dealership. We logged a complaint with the dealership 2 days later as we got the car on Saturday, so we reported it on Monday. The matter was escalated to Toyota SA at the same time. The response that we got was that the car will be taken to a panel beater for polishing and the smash and grab will be redone as it also had bubbles due to poor fitment. Imagine buying and paying for a brand new car and then you have to take it to a panel beater before you can drive it...yeer what a disappointment...everyone beware of these people.