Pathetic service

I needed a simple vvt sensor the repair my Toyota 86, I contacted Rola Toyota in Somerset West. They sent me the account details and expected payment before they would even send the item from Johannesburg to Cape Town.

I used these details to try and EFT the money through FNB, FNB continually said the branch code and the account number did not match. Every time we phoned Toyota they assured us the details were correct. Finally on Friday the manager gave another branch code and suddenly the payment went through. I was told it would take two days for the part to reach Cape Town. We were told maybe Monday, then definetly Tuesday and now apparently it was always going to be Wednesday, because I paid just after 10, if it was before 10 it would have been Tuesday.

All this after I offered to pay more for overnight delivery or even arrange my own courier, which I was told was impossible. Really pathetic service and an attitude of couldn't care less has now left me without a vehicle for days, at a massive cost to me. Very disappointed