NOT GIVING MY CAR SERVICE

Morning,

I am very unhappy and dissatisfied with the service I am receiving from McCarthy Toyota Edenvale.

I bought a Toyota Corolla Quest 2017 on the 11-02-2017 and brought the car in for service of 15000km. When I brought the car back for 30000km I was told your PEOPLE messed up the paper work and did a 45000km service on my 15000km service and THEY need to fix the problem before they can service my car.

That was over 2 months back, brought the car to service again and I got the same reply. I lost patients with YOUR people now. I am paying for this service you supposed to perform on my car.

The car is on 45000km now and still YOUR people who ****ed up in the first place are not assisting me. I came there over 4 times and I use petrol to come there.

If I get into any accident in that car for any fault is on you McCarthy Toyota Edenvale.

Why should I not get service for someone is MESS? I really have lost my patients with this issue.

Just this morning again, I got the same ****en reply “we will call you”. The advice I received from Obakeng and Ross when buying the car was “the car should be serviced after every 15000km” and today the car went over 30000km without service all cause your PEOPLE’s incompetence.

Really now, fix up your mess, you playing with my life here.

I AM TAKING TIME OFF WORK TOMORROW TO BRING THE CAR IN FOR SERVICE AND I HOPE I FIND SOMEONE WHO IS COMPETENT ENOUGH TO ASSIST ME.

I am not planning to put my life at risk anymore.

If McCarthy Toyota Edenvale can’t service my car, then take it back. McCarthy Toyota Edenvale should not make their problem mine.

Hope the above is in order. Will be seeing you tomorrow when delivering the car to McCarthy Toyota Edenvale to service it.

Kind regards

Tlaisego Ramalepe

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