VL
Vuyo L

1 reviews | Active since Sept 2017

26 Oct 2017, 08:56

My Car after service was not responding well, end knocking down the Engine which was the oil pump problem, which was sold to another lady with R5200.00

Dear hellopeter I’m writing this letter to you with a very very huge hope to get help, on the 02/07/2015(15H35:03 i took my Car to Freeway Toyota for service, TOYOTA YARIS WZC 610 GP.. the was nothing wrong to my Car just only a normal service, then after service i received a call, please come collect your Car, when i start my the Car, it makes a lot of noise, then i call for the supervisor which Fezzel, then they took it inside the service place, nothing was done, he says that its late now take your Car and go otherwise i will charge you for storage, then i refused, he says trust if anything happen to your Car, i will be responsible for your Car, my Car knock down the engine completely and in such a way that cant be fix. i call and report the matter to Fazzel, he says he want to see the Car, i said to him please come collect it because i cant hire a break down, you said you will be responsible, he said i will come late after work, he never come, the next morning i call, he said i must come see him, yes i did see him with his manager, they say to me they admit and acknowledge the problem, they will assist me, on the second meeting, they say we must go 50/50, on the third meeting the referred me to some other Indian man to go buy the engine. since then they say its not their problem anymore, i even report the matter to the Head Office of TOYOTA. i have got the proof and i also record them during our meeting., please please help me its has been too long now, i even reported to Legal wise, they are doing anything till now. ********** 371/ ********** 530.

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