GB
Gerhard B

1 reviews | Active since Jul 2016

18 Dec 2023, 06:18

MOSSELBAAI TOYOTA AUTOMARK CERTIFICATION ABSOLUTELY WORTHLESS

MOSSELBAAI TOYOTA & TOYOTA SA SIMPLY DON'T GIVE A DAMN.

YOU UNFORTUNATELY HAVE TO READ ALL MY PREVIOUS REVIEWS IN THIS REGARD BUT AT THIS STAGE, HEREWITH THE CRUX OF THIS VERY LONG OUTSTANDING MATTER:

1.) AUTOMARK so-called "CERTIFICATION" in respect of used vehicles sold by them is worthless and can not be re**** upon especially when certified by Mosselbay Toyota;

2.)We bought a vehicle form AUTOMARK MOSSELBAY TOYOTA and they certified that the paintwork of such vehicle is 100% in order with Toyota assurance:

3.)The white paint on the 4 side panels of our vehicle is turning into yellow paint and we have received expert advice that the 4 panels of our bakkie have indeed been resprayed with inferior paint by a Panelbeaters that is not an accredited Toyota Panelbeater or Spraypainter.

SEEING IS BELIEVING!!!!!

4.)We were initially assured by Mr. Dewald Vermaak, the Automark Manager at Mosselbay Toyota, that the vehicle sold to us has never been resprayed BEFORE by anybody. We followed up with the previous owner of the vehicle and he CONFIRMED that he indeed had some spray work done to the vehicle just before trading it in at Mosselbay Toyota.

5.) Mr. Vermaak initially told us, in no uncertain terms, that he spoke to Calvin from Saylin Construction CC, the previous owner of our bakkie and that Calvin assured him that the bakkie was never resprayed whilst in his possession.

6.) We contacted Calvin directly and he told us otherwise. That he indeed had some spray work done to the vehicle by a certain"ZAHIET panelbeaters somewhere in TOP DUSTRIA in Mosselbay.

7.) At this stage Calvin from Saylin Construction CC and the Panelbeaters Zahiet, refuse to provide us with a copy of the relevant "re-spray" invoice and this IS A MYSTERY THAT WE DONT UNDERSTAND. WHY WOULD THEY REFUSE TO SUPPLY SUCH INVOICE TO US? But we will obtain a copy of this Invoice, it can not be hidden forever even if we have to enquire through SARS. Hopefully it was a legitimate transaction with VAT charged and paid.

8) We have obtained a quotation from Toyota accredited Panelbeaters that they are prepared to respray the yellow and peeling panels of the vehicle with proper paint in a proper workmanlike manner for the amount pf R15,000 (Fifteen Thousand Rand)

9) the DEALER PRINCIPAL of MOSSELBAY TOYOTA MR. STEFAN JANSEN VAN VUUREN, REFUSES TO ENTERTAIN THIS CLAIM AND TO pay the meagre amount of R15,000 in order to ensure that the Toyota name and their Toyota Automark certification remains intact and trustable. Accordingly my suggestion is, in future get a separate certification from an entity like DECRA and insist that Toyota pay for their inspection before you buy a vehicle from Automark.

10.) Mosselbay Toyota and Mr. Sidney Dube from customer relations TOYOTA SA, have now established, without any reasonable doubt, that the Automark certification is not worth the paper that it is written on. Mr. Sidney Dube must be avoided at all costs as he is clearly employed in the wrong department being "customer relations" at Toyota SA. We have found him to be totally one-sided and merely a pawn being shifted about by Mosselbay Toyota as they see fit as Chess Master.

TO BE CONTINUED, THAT I CAN ASSURE YOU AND THE PUBLIC SHALL BE KEPT ABREAST OF DEVELOPMENTS AS THERE IS AN ERRONEOUS BELIEF OUT THERE THAT AUTOMARK CERTIFICATION FROM TOYOTA EN ESPECIALLY MOSSELBAY TOYOTA CAN BE TRUSTED.

IT IS SIMPLY NOT TRUE.

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