DK
DIMAKATSO K
1 reviews | Active since May 2012
10 Jul 2015, 09:04
MISLED BY AN INEXPERIENCED SERVICE ADVISOR
MY CAR (WITH 138000 KMS) HAD A CLUTCH PROBLEM AND SERVICE ADVISOR TOLD ME THAT THE EXTENDED WARRANTY WILL PAY FOR THE REPLACEMENT OF THE CLUTCH AND WAS LATER TOLD THAT IT'S WEAR AND TEAR AND HAD TO PAY R4 186 FOR ASSEMBLING BACK THE CAR, WHICH MADE IT NOT DRIVABLE ANYMORE, I AM FEMALE DRIVER HAD BEEN SERVICING MY CAR REGULARLY AND WAS NEVER TOLD DURING THE LAST SERVICES 120 000 KMS THAT THE CLUTCH HAS A PROBLEM LIKE THEY NORMALLY DO WITH THE OTHER WEAR AND TEAR ITEMS, I WAS TREATING UNFAIRLY AND SUFFERED A HUGE LOSS AS THE NEW REPLACEMENT WILL COST ME ABOUT R43 000
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