Incompetence terrible service

So disappointed with the level of service received from Moria Toyota kempton park! I had booked my car for inspection on the 31st December 2025 due to the passenger window motor issue and the broken handle . On the 12 I was informed that the handle has arrived “just to find out that it was only the incorrect part. I have wasted so much time going forth and backwards due to this incompetence unprofessional service which now affects my work schedule. On the 22 Jan they sent some guy to my work place to fit the new part in which it was also the incorrect part! I actually don’t know as to why Motus kempton park did not fully examine the broken part on the 31 st December! Worst case is I have been contacting the dealership with no luck of assistance!