Horrible service from everyone at Motus Toyota Kempton Park

On the 14th of April 2022 my car went in for 120K service in Motus Toyota Kempton Park, they were only few service advisors and very not welcoming. My service advisor was Molefi Sothoane and he have a very bad communication skills. I got there before 07:30 and the car was only ready after 17:00pm, he never explained to me if the service was done or not I asked him for an invoice he told me the printing machine is not working he will send it to me via emails when the Good Friday holidays were over, which was going to be the next Tuesday 19/04/22. He never did I called him and he was unavailable left the message with the receptionist again he never called. NOW IMSTARTING TO ASK MYSELF IF THE SERVICE WAS REALLY CONDUCTED OR NOT. I wrote a review on Google maps and they responded to tell me I must call Dealer Principal. I then called on the 27th May and the reception lady told me to speak to Service Manager Amar. I did got hold of Amar, he promised to call me in 5 minutes to sort the query out today is the 9th of June and I'm still waiting for his call. Toyota Kempton Park used to provide a very good service before and is no longer the same everything is just horrible at that branch. I need someone to tell me what's so difficult to send me the invoice to see if the service was indeed done or not. I'm really tired of being send from pillar to post.