TL
Thabang L

1 reviews | Active since Mar 2009

11 Jul 2020, 10:22

Halfway Toyota Fourways telling me **** on Legend 50 headlights problem

I'm utterly disgusted by the service received from Kyle Toyota Fourways. I went there on Thursday to complain that my headlights lights are extremely deem. And his 1st response was what am I expecting him to do. He said to me is like I'm expecting him to make my home bulb brighter. He insisted that the lights are ok and he has the same car. He is driving the legend 50 and its normal that it is dim. He switched on my internal light. Opened the bonnet and went inside the office. Came back with a ***** driver while complaining to his colleagues. It looked like I was a crazy customer if some sort. He then made some adjustments in there and told me to go try them out. As if my diesel is being sponsored by Toyota. My lights are extremely worse and I'm driving with bright which is putting my life at risk. Also they not aligned. I live in Pecanwood which fourways is the closest service center and yet 40km away from me. Now I must drive up and down because people are very *********** and lack customer service. Maybe they only lack that customer service on black people. To him I'm just a stupid customer that doesn't know what they want. Maybe I must risk my life and the life of others with this lights on a Toyota legend 50 which represent 50 years of experience. I grew up in a Toyota family and I'm not going to pushed to other brands because of arrogant and *********** people. I want my light restored to factory standard. This car is only 8months old. This is pure ******* and irritating. And my car is no longe going to Toyota fourways cause I can't deal with this risky ****. I mean where do I fit in that he drives the same car.

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