1 reviews | Active since Jun 2017

19 Jun 2017, 12:41

felicity

<p>im very dissappointed in toyota.It took me a long time to write this letter.Idont believe in backyard macanics thats why i took my car to toyota and pay for services rendered but the last time i took my car for service it came back with defaults its as if you take a patient to a goverment hospital but the patient comes home with more sicknesses.In january 2017 i took my car for a service i paid plus minus R3000 after 2 weeks i noticed a oil lick i took it back and told them there was no oil lick when i left it with them for service they gave me a long story and i had to pay for that repair again, i ask them to fix the bootlock as well as there was a default and i paid close to R 2000 for both repairs.Two days after that the boot cant open from inside on the floor at the drivers seat.Iwent back again they checked it and said it must get a new cable thats when i really got cross and ask them what are they doing to our cars because they were working on the bootlock and they were supposed to check the cable ,i was told that the there was a piece of wire that was attached to the cable and i ask them who put the wire because they are the only ones that work on my car and that cable was working all the time even with that wire that they were talking about is it because i am a woman and i told them that i am totaly not happy with their service thats when they said i must buy the cable than they wont charge me labour i ask them the price of the cable they said its R450 .i told them i dont have money and they said i can bring the car when i have money.I fecthed my car and was told the cable isnt R450 its now R900.this is toyota dunswart .I calle d toyota at east rand mall for a price for this cable and they said its R450 now im dealing with people that tell lies .How can you trust people that tell lies because the can easily make you pay for work that they didnt do and the cherry on the cake now is that no back lights are working i must take my car to a auto electrician to fix that. One problem leads to another thanks to toyota.Someone usually call me after every service to ask if i am happy with the service than i say yes but problems starts usually after a week or two ,the last time when she called me i told her about my ordeal with toyota and she didnt come back to me up untill today.</p> <p> </p> <p> </p>

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