Extremely poor service from Toyota Customer Care

I had a problem with my Toyota which originated from negligence from a specific dealer. I have contacted the Toyota Customer Care to try and resolve the issue. I met the Field Manager and some testing was done over the next few months.<br> <br> My complaint is that it is till today absolutely impossible to get any form of feedback from the Customer Care division. Speaking to Louie a few times didn't help me - apparently he is emailing me responses, but it never reaches me - even though his emails always got delivered. Asking him to use me 2nd email also had no positive results.<br> <br> The interesting part is that he NEVER called to follow up if I have received the feedback. I tried to call his supervisor and left multiple messages to some lady called Binky or Pinky - I NEVER got any response. I even tried her manager, Rene - and her response was exactly as that I have received from Louie and Binky / Pinky - NOTHING!!!!<br> <br> I even tried to get feedback from Customer Care by asking the staff at the dealer to get feedback ...... Still nothing.<br> <br> Where does one complain to if you cant complain to a company's Customer Care, and you cant reach any supervisor or manager????