Disappointing warranty issue.

Really upset with you guys. I live in a very remote area and could only get my car in for a service when I came through to Durban for Christmas. My chair has a pole that is pushing through and I asked them to have a look at it as I thought it was still under warranty. Turns out I was out of warranty by 3 weeks and even though that pole has been like that for a while, Toyota were not interested. Unfortunately I was unable to have had it seen earlier but I bought the car under the impression it was under warranty until the end of the year. Very disappointed and I won't be buying a Toyota again, if chairs break within 3 years.