1 reviews | Active since Oct 2016

30 Oct 2016, 21:39

Disappointed

<p>I app**** for vehicle finance through Toyota finance . All was well as a previous customer i was well delighted anywhere, this was via Toyota Woodmead on selecting extras i accepted their inhouse tracking unit [Bidtrack] upon checking their credintials i cancelled before the installation and i spoke to an Indian lady who is the customer service manager or some senior . I can remember the name if i can see it . The lady was also communicating with Michelle Hall at Toyota ( proof of call for cancellation produced at Michell's office) Now the problem is the cancellation call was made on a Mon and the unit was installed on Wed. On my finance contract the R3500.00 now appears , i insisted even before signing with Michelle who said she will fix . This is still not fixed . Most toyota dealerships are known for their good customer ethics but i wont refer anyone to Toyota Woodmead especially because of Bitrack .Now i will pay this 3500 over a period of 72 months.</p>

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