mR
michael R

1 reviews | Active since Nov 2016

16 Nov 2016, 07:49

Damage to vehicle

<p>I took my car in for a service and when i received the vehcile the was a noticable paint damage (bubble effect) on my drivers door and a scrath on the left bonnet lip as well as a red mark and scratch in the right rear fender. </p> <p> </p> <p>I phoned the service consultant and asked that i brought my vehcile in for inspection. I did so and the Service Manager Enve Moola from Rivonia Toyota asssited me.</p> <p> </p> <p>He saw the marks and was very helpfull at the time and tried to polish their damage up. </p> <p>The bonnet mark came out however the door and rear fender did not.</p> <p>He then asked me to bring the vehicle in on Monday to take it to their repair centre.</p> <p> </p> <p>Got a phone call saying that the vehicle was ready.</p> <p> </p> <p>Collected the vehicle with still the mark on the door and the scratch line on the rear fender has been repaired but not further two more deep scuffs on the rear bumber. Have photos to proove this.</p> <p> </p> <p>Phoned Enver and he was rude, ubrupt and this is not his problem!!</p> <p>From sort of acceptable service to this!!</p> <p> </p> <p>I WILL NOT BE TAKING MY CAR BACK THERE and even makes me think about keeping a toyota. </p> <p> </p> <p>Has anyone else experiance such terrible service from this dealer?</p>

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