Complaint

While we are going through a global pandemic, I feel it is necessary to share my experience with Toyota SA. Toyota toll free care line *** is a I DON'T CARE LINE, nobody answers; I have just bought a 2019 Toyota Hilux 2.4 GD 6 4x4 AT which has +- 55000km on the clock and have not even paid my 1st instalment took ownership of the bakkie on the 29th June and the power steering pump and steering rak has broken!!!! Toyota has no steering rak part available and estimated time of arrival for the part is 5th August, really I find this not acceptable I’ve even contacted Toyota SA *** spoke to Maitse and logged the problem with her on the 17th July to date nobody has contacted me. I challenge Toyota to resolve this as soon as possible let’s see if anybody response???? I’m sure everybody will agree with me that this is NOT acceptable…… Maureen ***